The question you haven't asked yourself.
[vc_row][vc_column][vc_column_text] The application of data in the automotive retail environment becomes exponentially beneficial when sales professionals can speak to the motivations of a customer buying or servicing a car. The journey of our guest, Steve DeWitt, from dealer executive to now working at the leading automotive company for predictive analytics, automotiveMastermind, shares some valuable insight into how automotive retailers can better talk to customers. And spoiler alert, his insight on delivering a better customer experience was derived when he was a dealer executive being pitched by vendors. Now, the tables are turned. Tune in to episode #89 to hear how automotive retailers can better present themselves to customers. [/vc_column_text][/vc_column][/vc_row] ...
[vc_row][vc_column][vc_column_text]"Customers are always right, until they're not," says co-host Kelly Cruz. In episode #43, we return to the scene of Regan Motors in Thousand Oaks, California. Independent dealerships often face the brunt of social media reviews because customers can still be high maintenance to a dealership operation where the Owner is the GM is the Sales Manager is the Finance Manager is the Vehicle Inspector. However, leave it to Garrett Regan to use technology to add a virtual staff member to his dealership. [/vc_column_text][/vc_column][/vc_row] ...
[vc_row][vc_column][vc_column_text] Today's guest is Matty Staudt. He serves as the Vice President of Podcast Programming for iHeartRadio, and under his watch, he oversees the content of more podcasts than anyone else in the world. He's put in work at some of the biggest companies in media including 10 years at CBS Radio, 3 years with Stitcher, 11 years with his own podcast company, and 7 years with Urban Knights Radio, the campus radio station of the Academy of Art University. Not to be outdone, he even scored a gig to be the voiceover artist of Matti, the reporter in the Pixar movie Cars. But his true passion is helping others get into and grow in the field of podcasting. He obtained his Bachelor's in Creative Writing from West Virginia University and his Master's degree in Communications from Southern New Hampshire University. Here to share insight onto the future of in-car entertainment, please welcome Mr. Matty Staudt. Recommended Podcasts: Deliberations Reply All How Stuff Works S Town Dirty John Startup 30 for 30 Stuff You Missed in History Class [/vc_column_text][/vc_column][/vc_row] ...
