Social Contagion: How One Dealer Responds to Reviews

Wisco Weekly

Feb 01 2018 | NaN

00:00 / NaN

Show Notes

[vc_row][vc_column][vc_column_text]How your business communicates with customers online can and may affect how your customers perceive your business offline. In episode 06, Dennis and Kelly provide a play-by-play commentary on Yelp reviews of a certain Huntington Beach dealership and use forensic linguistics to analyze who the dealer respondent may be. Also spoiler alert...Dennis has a terrible southern accent.[/vc_column_text][/vc_column][/vc_row]

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