Penske Automotive Group ($PAG) topped the 2021 Reputation.com Automotive Reputation Report while Lithia Motors ($LAD) came in near the bottom. The Automotive Reputation Report measures online customer sentiment, and is updated annually. Managing Director, Head of Automotive Strategy at Reputation.com, Ali Fawaz joins Dennis Wisco to share more about the report and what $PAG is doing better than $LAD.
Wisco Weekly is an automotive business podcast, and is part of the 'Not Your Father's Economy' podcast channel on Apple Podcasts. Host, Dennis Wisco, shares weekly insights into current economic conditions like navigating this post-COVID economy.
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Wisco Weekly is proudly supported by automotiveMastermind. Visit automotivemastermind.com to learn more about predictive analytics and marketing automation.
Have a listen to 'Predicting the Next Paycheck' a podcast mini series assessing the behaviors of car dealers, and their data-inspired decisions. Available on Apple Podcasts, Spotify, and other popular apps.
For more content, follow Dennis Wisco on Instagram (@wisco_dennis), Youtube (@wiscoweekly), and LinkedIn (@wiscoweekly).
[vc_row][vc_column][vc_column_text]Yes, there are dealerships with beautiful looking showrooms. Yes, dealerships are starting to have more product experts than salespersons. Yes, coffee and food are available while waiting for your car at any dealership. But, what is rare to find is an underlying connection to how all those touch points of a dealership make the customer feel welcome. Sounds easier said than done. According to Ephraim Barcelo, General Manager of John Elway's Crown Toyota, it takes the "slight edge." [/vc_column_text][/vc_column][/vc_row] ...
Billions of dollars will enter the ledgers of public transit agencies and departments. Will money be allocated to protect union jobs or to future proof a transit operation? Tune in to hear from a public transportation veteran, and author of the book The Future of Public Transportation, Paul Comfort. Related Episodes The Who, What, Why of Universal Basic Mobility From Private Property to a Shared Economy A Partnership for Seniors, Disabled, and Veterans Ridesharing has plateaued. Agree or disagree. Notes | Resources Paul Comfort | LinkedIn | Twitter The Future of Public Transportation | Amazon Full Throttle: Living Life To the Max with No Regrets | Amazon ***** Wisco Weekly ***** New Business Models for the Mobility of People and Goods. Become a Fan. Soon, become a Member. Subscribe for now. ✌(-‿-)✌ ...
[vc_row][vc_column][vc_column_text] Former President of BMW Canada and Jaguar Land Rover Canada, Lindsay Duffield, imparts his knowledge and wisdom in assessing today's automotive landscape. A myriad of topics were discussed in a powerful one hour recording session: Automotive Lessons from 2008 NAFTA Asian Automakers Millennial Buyers Autonomous Vehicles Electric Vehicles Technology Laggards Automaker-Vendor Relationships Finance & Insurance Process Digital Retail JD Power IQS Subscription as a Service Career Advice "Support one of Lindsay's causes to help the homeless. Visit his Lindsay's Hockey Helps the Homeless 2018 page for more info and to donate." [/vc_column_text][/vc_column][/vc_row] ...