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[vc_row][vc_column][vc_column_text]In Peter Fader's book Customer Centricity, he defines 'customer lifetime value' as the present value of the future (net) cash flows associated for a...
[vc_row][vc_column][vc_column_text]In an industry where selling translates to more cars and more money, what often gets sacrificed is the customer experience. Having attended the American...
[vc_row][vc_column][vc_column_text]Next week from November 26-29 is Automobility LA, the premier conference for leaders of the new mobility movement. In conjunction with the LA Auto...